Introduction
King Kong Cargo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our international shipping services and website.
Privacy at a Glance
- We collect information you provide (name, email, address) to process shipments
- We use your data to provide shipping services and communicate with you
- We do not sell your personal information to third parties
- You can request access to or deletion of your data at any time
- We use industry-standard security measures to protect your information
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and contact information (email, phone number)
- Shipping and billing addresses
- Payment information (processed securely through third-party providers)
- Package details (descriptions, weights, dimensions)
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and track your shipments
- Communicate order status and delivery updates
- Respond to your inquiries and support requests
- Improve our services and website
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing
We may share your information with:
- Shipping carriers and logistics partners (to deliver your packages)
- Payment processors (to process transactions)
- Government authorities (when required by law or for customs clearance)
We do NOT sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS)
- Secure storage with access controls
- Regular security assessments
- Employee training on data protection
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@kingkongcargo.com
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@kingkongcargo.com
Address: King Kong Cargo